Our Commitments:
Use of Information for Beneficial Purposes:
We will use the data you provide solely to enhance your purchasing experience and offer you valuable benefits tailored to your preferences.
Providing Full Security:
We are committed to safeguarding your data and will not share it with any third party without your explicit consent.
Ensuring Complete Reliability:
We will communicate transparently, providing accurate and clear information without hidden terms or fine print.
No Spam Policy:
You control the information you receive from us – what, when, and how much. We will only share essential information, and your data will not be retained unnecessarily. If it is no longer needed, we will delete it permanently.
Protecting Your Privacy:
We are committed to fully protecting the privacy of our clients and visitors and safeguarding any information they provide to us. With personal experience, we understand the importance of privacy and are dedicated to protecting it. Should you have any questions about how we protect your privacy or the data you provide, feel free to reach us at any time via email: info@h148.co.il.
We use your information in various ways, depending on the type of data we collect. Below, you can find a detailed table of the actions we perform with the data we collect from you and why we do so:
Type of Information | How We Use the Information | Why We Do This |
Your Name and Contact Information | To process your purchase. | Necessary to complete your transaction. |
To send you notifications from our customer service and delivery partners via text or email. | To track your purchase, ensure delivery, and assist in case of issues. | |
To send you information about our new products and services. | To keep you updated, we will send this info only if you consent to receive such information. | |
Precise identification and fraud prevention. | We use this information to ensure that no one else uses your details to make purchases or obtain information. | |
Suggestions for popular products based on purchase history and interests similar to yours. | To provide suitable products and save you time searching on the website. | |
Your Date of Birth | Precise identification and fraud prevention. Additionally, we’ll do our best to brighten your birthdays | We use this information to ensure that no one else uses your details to make purchases or obtain information. |
Your Payment Information | Payment processing and refunds (only secure code; don’t worry – we do not store payment details). | Essential to complete your purchase and process refunds. |
Precise identification and fraud prevention. | We use this information to ensure that no one else uses your details to make purchases or obtain information. | |
Your Contact History (e.g., customer service calls, emails, etc.) | To provide effective customer service. | After all, our goal is to offer the best service possible and maintain a long-term relationship. |
Staff quality control and improvement. | To improve our service, ensuring that you receive excellent professional assistance with every inquiry, now and in the future | |
Purchase History and Saved Items | To offer a better sales experience. | Your purchase history and saved items allow us to provide you with an improved shopping experience and suggest necessary items next time. |
For customer service, support, and returns. | Necessary to provide effective customer service and handle returns. | |
Identifying popular products among customers with similar purchase history and interests. | To suggest suitable products and save you time on the website. | |
Device and Site Usage Information | Improving our site and setting browsing defaults for more convenience. | To offer the best shopping experience tailored to your needs. |
Information from connected accounts (such as social media accounts) | To enable you easier login without needing to create a new account. | To make browsing and purchasing on the site convenient and quick. |
To provide specific product recommendations. | So, you can quickly find products that suit your needs. | |
Survey, Contest, and Promotion Responses | To track your participation in these activities. | For tracking participation and awarding prizes. |
Marketing Message Engagement | Improving value propositions and timing for you. | To improve our personalized offers for you, their timing, and overall relevance. |
Note:
You are not required to provide all your personal information, but if you choose not to, you may not be able to make purchases on the site or enjoy the quality purchasing experience we aim to provide. Ultimately, the choice is yours. We allow anonymous use of the site, and thus we do not collect personal information about you unless it is used anonymously for research, data analysis, site improvement, and the development of advanced services to enhance your purchasing experience and that of others.
Sharing Your Information:
We never sell or provide your personal data, such as your name, address, email, credit card details, or other personal information, to any third party. Protecting your privacy and maintaining the trust you place in us, are our top priorities. However, there are certain parties with whom we must share data to provide you with the service or product you require:
- Subsidiaries and partners who collaborate with us to provide products or services.
- Service providers who help us operate the company and with marketing, such as marketing agencies and advertising partners.
- Law enforcement and credit agencies, primarily to prevent and address fraud attempts.
You can choose additional parties who may receive your information, such as social media sites (if you choose to link your account to them) or payment providers. We may share information with third parties for analytical purposes; however, this data is anonymous and provided without our customers’ identifiers, ensuring it cannot be traced back to you.
Marketing Messages:
If you consent, we will send you marketing messages via email or SMS. You can opt out anytime through your account settings, by clicking the “unsubscribe” link in any email, or by replying “unsubscribe” to any SMS. Alternatively, you can contact our customer support team to stop receiving marketing messages.
Please note that our marketing system may operate with several technologies, so it may take a few days after subscription cancellation to stop receiving messages fully. Unsubscribing from marketing messages will not halt account-related notifications, such as order updates and customer service messages.
Online Advertising:
We engage in online advertising to promote our products and services and help you find what we offer. Like many other companies, we promote awareness through ad spaces on various websites, such as news sites and major portals, utilizing digital marketing networks and advanced advertising technologies, including pixels, ad tags, cookies, and services offered by specific websites you’re a member of, such as Facebook and Instagram. The ads you see online will be based on information we’ve received from you, like products you’ve recently searched for, purchases you’ve made, clicks on sponsored ads, and more.
Data Retention:
We retain the information you provide as long as your account is active, as long as you use our services, or as long as you are in contact with our customer service department.
Your Rights:
Your rights regarding your personal information include the following:
- Right to Information: You have the right to know how we use your personal information, (as outlined on this page).
- Right to Access: You can access your personal information at any time through your account page.
- Right to Correction: You have the right to request correction of inaccurate or incorrect personal information we hold about you, which can also be done through your account settings.
- Right to Deletion: You may ask us to delete your data or stop collecting certain data.
- Right to Withdraw from Marketing: You can opt out of marketing messages at any time.
- Right to Data Portability: You may request that we transfer your data to you or other service providers.
If you wish to exercise any of these rights or have other questions, please contact us at info@h148.co.il or by phone at XX-XXXXXXX.
Changes to How We Protect Your Privacy:
We may make changes to this page from time to time to provide full transparency about how we process your data and information. If we make substantial changes to our privacy policy, we will highlight this on our website or through other communication channels, such as email or SMS, so that you can review the changes before deciding whether to continue using the site.